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Receptionist

Company: Scheels
Location: The Colony
Posted on: March 25, 2020

Job Description:

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners. We would love to have you join the Scheels team!--Overview: The Receptionist position is responsible for providing world class customer service by providing knowledgeable and courteous assistance to all incoming calls of Scheels. This position will represent Scheels as a friendly, courteous and knowledgeable professional.--What it takes to be a Scheels Expert:Customer ServiceGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine Thank youCultureApproach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impactShow respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyServant LeadershipGenuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-abilityConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentAbility to apply concepts of basic math, grammar, punctuation and spellingDress CodeMeets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiencyDemonstrate pride and ownership of their work while meeting expected deadlines--The Essentials:

Answer all incoming calls in a friendly, professional and pleasant dispositionBe knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistanceAssist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as neededCreate daily pocket schedules, make signs for all shops, order supplies and keep stocked at all timesAssist in various projects for members of the Leadership team as neededContribute to a work environment that fosters pride in being part of a winning team and promotes personal growthAbility to read, write and comprehend simple instructions, short correspondence, and memosDemonstrate multi-tasking, organization, attention to detail, and problem solving skills Experience in Microsoft Office programs such as Word, Publisher, and ExcelAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentagesExcellent written and verbal communication skillsAbility to complete basic mathematical equationsAbility to deal with problems involving several concrete variables in standardized situations--Expert Experience:Ideal candidate will have Associates Degree (AA/AS) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.Activity:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodationSedentary work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Roles are sedentary if walking and standing are required only occasionally and all other sedentary criteria are metScheels cares about the health and safety of our Associates.-- Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injurySchedule:Must be flexible to work assigned schedule between 5pm and 9pm Monday through Friday, 9am - 9pm Saturday, 11am--- 6pm on Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of three weekends a month. Average hours per week is 20--hours.Benefits: Scheels offers a complete benefits package to include:
Employee Stock Ownership ProgramAssociate Discount Health & Dental InsuranceShort Term & Long Term Disability InsuranceAll State Accident InsuranceEmployee Assistance ProgramPaid Time OffHoliday Pay401(K)/Roth(K)Maternity LeaveBereavementEqual Employment Opportunity Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Keywords: Scheels, The Colony , Receptionist, Administration, Clerical , The Colony, Texas

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