Customer Service Representative
Company: CRG
Location: Fort Worth
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Customer Service Representative
Location: 1200 Heritage Trace Pkwy, Fort Worth TX 76131 Shift
Details (4 different shifts): Wed-Sat 6:30 pm- 5 am $22.75 pay rate
Sun-Wed 6:30 pm - 5 am $22.75 pay rate Wed-Sat 11 am - 9 pm $21.25
pay rate Sun-Wed 11 am - 9 pm $21.25 pay rate Contract Length:
02/16/2026 to 05/09/2026 Pay Rate: $21.25-22.75/hr (higher rate is
for overnight shift) *Client requires 10 Panel Urine Drug Screen
Description: What you’ll do on a typical day: Assist customers and
business partners via telephone and email Handle customer
complaints in a calm, professional manner Diagnose, assess and
resolve problems or issues Monitor progress of delivery routes Scan
haul-away pods and verify stamps Process changes or cancellations
to delivery orders What you need to succeed at: At a minimum,
you’ll need: Experience with Microsoft Office programs such as MS
Project, Word, Excel and PowerPoint. It’d be great if you also
have: High school diploma or equivalent 1-year related experience
preferably within a call center environment Strong customer service
skills and the ability to satisfactorily resolve issues Solid
ability to multitask with exceptional organizational skills Ability
to thrive under pressure while delivering solutions that exceed
customer expectations Category Code: JN003 LI-AD1 zr Company
Description CRG is a provider of Executive & Professional Search,
Direct Hire & Contract Staffing, and Outsource IT Solutions. We
have a team of 500 operating out of 7 Offices in the U.S. & Latin
America. Established in 1994, we have completed over 3,000
Searches, 10,000 Contract Placements, and 100 Outsource IT
Engagements. www.getCRG.com Company Description CRG is a provider
of Executive & Professional Search, Direct Hire & Contract
Staffing, and Outsource IT Solutions. We have a team of 500
operating out of 7 Offices in the U.S. & Latin America. Established
in 1994, we have completed over 3,000 Searches, 10,000 Contract
Placements, and 100 Outsource IT Engagements. www.getCRG.com
Keywords: CRG, The Colony , Customer Service Representative, Customer Service & Call Center , Fort Worth, Texas
