Food and Beverage Outlet/Banquet Manager
Company: Courtyard Dallas Plano / The Colony
Location: The Colony
Posted on: January 6, 2022
Position: Food and Beverage Outlet/Banquet Manager
JOB OVERVIEW: Direct and organize the activities of the Food and
Beverage Department to maintain high standards of food and beverage
quality, service and merchandising to maximize hotel
REPORTS TO: General Manager
ESSENTIAL JOB FUNCTIONS:
Interview, hire, train, recommend performance evaluations, resolve
problems, provide open communication and recommend discipline
and/or termination when appropriate.
Assist in the development of menus and concepts for outlets and
Plan and direct the functions of administration and planning of the
Food and Beverage Department to meet the daily needs of the
Clearly describe, assign and delegate responsibility and authority
for the operation of the various food and beverage sub-departments,
e.g. restaurants, banquets, kitchens, steward, etc.
Develop, implement and monitor schedules for the operation of all
food and beverage sub-departments to achieve a profitable
Implement effective control of food, beverage and labor costs among
all sub-departments to Crescent standards.
Abide by all State, Federal and Corporate requirements pertaining
to serving alcoholic beverages.
Regularly review and evaluate the degree of guest satisfaction of
the individual restaurants and banquet service, to recommend new
operating and marketing policies whenever declining or constant
sales imply dissatisfaction by the customers, a material change in
the make-up or the customer market, or a change in the competitive
Develop operating tools necessary and incidental to modern
management principles, e.g. budgeting, forecasting purchase
specifications, recipes, portion specifications, menu abstracts,
food production control etc.
Continuously evaluate the performance and encourage improvement of
the associates in the food and beverage department. Plan and
administer a training and development program within the department
which will provide well trained associate at all levels.
Supervise the set up of function rooms to include placement of
linens, silver, china, and glassware according to event order
specifications. Visually inspect function rooms and equipment prior
to functions for cleanliness, proper inventory, and set up.
Verbally communicate, in a calm, positive demeanor, during the
course of the function with the kitchen, service, beverage,
convention services, and engineering staff, as well as the guest
host to ensure timely execution of events, quality service, and
adherence to all applicable federal, state, local safety and health
regulations and corporate standards.
Supervise clean-up of function room and proper breakdown and
storage of equipment.
Enter billing information into point of sale/automated sales system
in order to generate a final guest check. Process payroll for each
event which includes calculating number of hours worked and
Communicate both verbally and in writing to provide clear direction
Comply with attendance rules and be available to work on a regular
Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting
personality with an even disposition. Maintain a professional
appearance and manner at all times. Can communicate well with
guests. Must be willing to "pitch-in" and help co-workers with
their job duties and be a team player. Considerable skill in
complex mathematical calculations without error. Ability to
effectively deal with internal and external customers, some of whom
will require high levels of patience, tact and diplomacy to defuse
anger, collect accurate information and resolve conflicts. Ability
to move throughout all food and beverage areas and hospitality
suites and continuously perform essential job functions. Ability to
access and accurately input information using a moderately complex
computer system. Ability to observe and distinguish product quality
by smell, taste, and appearance.
Keywords: Courtyard Dallas Plano / The Colony, The Colony , Food and Beverage Outlet/Banquet Manager, Executive , The Colony, Texas
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