VP, Loss Mitigation

Company: loanDepot
Location: Plano
Posted on: May 26, 2025

Job Description:

Position Summary:Responsible for executing the build out of the Loss Mitigation Department including, implementation of new processes, improving and updating procedures, tracking and implementing changes as released by investors, insurers, regulatory and legislative bodies. Oversees and manages the daily administration of loans in Loss Mitigation. Manages relationships with key vendors, as well as internal business partners. Provides training and mentorship as needed. Directly and indirectly manages staff with the goal of enhancing professional development and personal growth. Ensures the performance of all duties in accordance with the company's policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.Responsibilities:

• Manages Default Operations overseeing all areas of Loss Mitigation.
• Creates/updates Policies and procedures while monitoring changes in statutory, regulatory, investor and insurer guidelines and requirements.
• Implements and manages performance metrics of assigned portfolio and exception reports.
• Monitors monthly, weekly and daily exception reports to ensure accuracy of production.
• Supervision of Outsourcer(s) and staff on issues relating to areas of responsibility, servicing systems, processes and procedures; including maintaining accurate records and reports.
• Researches and responds to investor and regulatory audit requests.
• Administers changes in investor, insurer, legislative and regulatory bodies and implements effective change management to ensure compliance.
• Strives to achieve the highest net recovery possible for liquidated loans by minimizing the expense of management, insuring effective timeline management and disposition of Assets.
• Provides training and guidance of staff to expand knowledge of job functions and maintains a system of review to ensure accuracy and strengthen performance.
• Conducts oversight of Outsource Asset Management vendors by using effective measurement of metrics and develops Vendor scorecards.
• Participates in development, or implementation, of technology for use in areas of responsibility to manage and create efficiencies to reduce and control costs.
• Researches and resolves global and loan level issues.
• Provide opportunities for learning and growth to staff, ensures adequate and proper staffing; implements and manages employee performance evaluations.Requirements:
  • Bachelor's Degree, and/or extensive experience in Loss Mitigation.
  • Minimum of ten (10) + years' experience in the Mortgage Servicing industry.
  • Minimum of ten (10) + years' experience in administration and servicing loans in Foreclosure, Bankruptcy and Real-estate owned.
  • Minimum of ten (10) + years' experience and shown proficiency in Black Knight Financial Services (MSP/BKFS) servicing system.
  • Management or supervisory experience of a staff with diverse work skills.Why work for #teamloanDepot:
    • Aggressive compensation package based on experience and skill set.
    • Inclusive, diverse, and collaborative cultures where people from all backgrounds can thrive.
    • Work with other passionate, purposeful, and customer-centric people.
    • Extensive internal growth and professional development opportunities include tuition reimbursement.
    • Comprehensive benefits package including Medical/Dental/Vision.
    • Wellness program to support both mental and physical health.
    • Generous paid time off for both exempt and non-exempt positions.About loanDepot:loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $130,000 and $179,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Keywords: loanDepot, The Colony , VP, Loss Mitigation, Executive , Plano, Texas