Senior Field Service Tech
Company: Honeywell
Location: Richardson
Posted on: May 17, 2024
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Job Description:
Join a team recognized for leadership, innovation and
diversityField Service Technician
As a Field Service Technician here at Honeywell, you will be a key
member of our field service team, responsible for providing
advanced technical support and expertise to our customers. You will
play a crucial role in ensuring the successful installation,
maintenance, and repair of our advanced systems and equipment. Your
leadership and technical skills will be essential in driving
customer satisfaction and maintaining strong relationships with our
clients. -
You will report directly to our Field Service Manager and you'll
work out of our designated service area in on a hybrid work
schedule. -
The main function of this position is to respond and resolve
service calls providing technical support and troubleshooting to
Honeywell customers. - Additional responsibilities related to the
technical delivery of small service jobs, time and material work,
and preventive maintenance may be assigned as well. These customers
will have various products installed that fall into the - HVAC,
automation controls, life safety, fire, and security systems
category as well as their associated computer systems. - The goal
is to ensure system up-time and efficiency. -
At Honeywell, our people leaders play a critical role in developing
and supporting our employees to help them perform at their best and
drive change across the company. Help to build a strong, diverse
team by recruiting talent, identifying and developing successors,
driving retention and engagement, and fostering an inclusive
culture.
KEY RESPONSIBILITIES
--- Controls on BAS systems, programming, troubleshooting,
commissioning, point to point check out.
--- Proficient use of ABT 5.1, Tridium N4, Launchpad, BIM360,
Procore.
--- Can program 1 system independently.
--- Verify system functional performance to ensure proper
operations according to contract requirements including testing,
calibrating verify system and peripheral device operations as per
preventative maintenance schedule.
--- Ability to troubleshoot and fix common issues
independently.
--- Basic EBI knowledge
--- Complete required documentation for work performed or other
contractual obligations. -
--- Proper use of safety personal protection equipment
--- Security and other clearances as required by customer. -
--- Provide advanced technical support and expertise to customers
in the installation, maintenance, and repair of advanced systems
and equipment. - -
--- Troubleshoot complex technical issues and provide timely and
effective solutions. -
--- Lead and mentor junior technicians, providing training and
guidance to ensure their professional development.
--- Collaborate with cross-functional teams to resolve customer
issues and improve service delivery. -
--- Maintain accurate records of service activities, including
service reports, parts usage, and customer communication. -
--- Ensure compliance with all safety and quality standards. -YOU
MUST HAVE
--- High School Diploma or GED
--- Minimum of 2 years of experience in field service or a related
technical role -
--- Strong technical knowledge and expertise in advanced systems
and equipment -
--- Excellent troubleshooting and problem-solving skills -
--- Strong communication and interpersonal skills -
WE VALUE
--- Associate's or Bachelor's degree in a technical field -
--- Previous leadership or mentoring experience -
--- Industry certifications NICET Level 2 for Fire Alarms
applications -
--- Experience with Honeywell products and systems -
--- Customer-focused mindset and commitment to delivering
exceptional service -
BENEFITS OF WORKING FOR HONEYWELL
--- Benefits - Medical, Vision, Dental, Mental Health -
--- Paid Vacation -
--- 401k Plan/Retirement Benefits (as per regional policy) -
--- Career Growth -
--- Professional Development -
Additional Information
Keywords: Honeywell, The Colony , Senior Field Service Tech, IT / Software / Systems , Richardson, Texas
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