Spanish Tech Support Engineer
Company: iOPEX Technologies
Location: Irving
Posted on: July 15, 2025
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Job Description:
We are looking for experienced candidates to provide phone-based
support to international customers in a technical process. This
individual will provide customers with the highest level of support
including technical troubleshooting, account maintenance, provide
customer education and triage issues to Level-2 and Customer Care
team. The ideal candidate must be able to understand basic
troubleshooting methodologies for a consumer technology product
with excellent focus on customer service. They must have the
ability to monitor, follow up and take complete ownership of
customer issues.As a technical support representative, you’ll work
directly with our customers over phone. Our team focuses on helping
our customers directly with issues they are experiencing with our
product or its functionality.Our ideal hire is motivated by what
we’re doing as a company, believes in the importance of quality
support, and is eager to contribute to the success of our
customers.Training would be delivered in English language and all
training related content and product documentation would be in
English language. Job Type: Contract Pay: $ - $ per hour Expected
hours: 40 per week Schedule: Day shift, Monday to Friday , Weekends
as needed Language: Spanish (Required) Location: Irving, TX 75039
(Required) Ability to Commute: Irving, TX 75039 (Required) Ability
to Relocate: Irving, TX 75039: Relocate before starting work
(Required) Work Location: In person
Keywords: iOPEX Technologies, The Colony , Spanish Tech Support Engineer, IT / Software / Systems , Irving, Texas
