Manager Information Services - Service Now
Company: CHRISTUS Health
Location: Irving
Posted on: February 11, 2026
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Job Description:
Description Summary: The Manager Information Services will
manage the implementation, support, lifecycle management and
strategy for content within the designated programs. The Manager
will assist with the following: - Train, mentor, and coach IS
associates, as well as lead projects and initiatives as assigned. -
Apply strong knowledge of healthcare operations, proven
communication, problem-solving, critical thinking, and management
skills to guide design, development, and deployment of critical
systems. - Drive continual process improvement in the delivery of
application services throughout CHRISTUS Health. - Maintain
knowledge of current and emerging trends in healthcare technology,
actively seeking information to stay abreast of best practices,
application solutions and services, striving to incorporate
innovation in a practical, cost-effective manner. - Ensure that
areas of responsibility and projects are within scope and where
applicable Responsibilities: - Monitors, manages, and reports
day-to-day operations to the System Director to support efficient
and effective planning for resource utilization and prioritization
of the body of work for which IS is accountable and responsible. -
Successfully manages a full workload across multiple-projects,
while leading a team of assigned associates. - Recruits, onboard,
train, mentors, and develop direct reports to deliver high quality
services. - Conducts performance reviews for assigned direct
reports. - Manage assigned associate's time and attendance/payroll.
- May be required to travel to perform duties. - May be required to
work outside of normal working hours. - May be required to work
long hours during critical problems or implementations. - Other
related duties as assigned. Requirements: - Bachelor's Degrees in
Computer Science, Management Information Systems, business or
related field - Financial skills related to budgeting, forecasting,
and managing multi-million-dollar departmental budgets. - Strong
knowledge of major healthcare information system(s). - 3 years of
experience in Information Technology leadership role. - Experience
in providing and managing customer support in a highly matrixed
organization. - Ability to work on multiple and complex projects. -
Ability to consistently demonstrate positive communication style,
strong critical thinking skills and a creative and collaborative
approach to problem solving required. - Adaptable and flexible
style, ability to work if dynamic environment. - Excellent written
and oral communication skills including presentation skills. -
Excellent resource management including resource projection and
budgeting skills. - Ability to work in a collaborative way across a
diverse, geographically, and culturally, organization. Work
Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Keywords: CHRISTUS Health, The Colony , Manager Information Services - Service Now, IT / Software / Systems , Irving, Texas
