TheColonyRecruiter Since 2001
the smart solution for The Colony jobs

Experienced Tax Expert I

Company: Intuit
Location: The Colony
Posted on: November 15, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, The Colony , Experienced Tax Expert I, Other , The Colony, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Registered Cardiac Sonographer
Description: JOB SUMMARY The Cardiac Sonographer 2 performs basic to advanced cardiac ultrasound services and procedures for adult patients such as transthoracic, transesophageal and stress, used to diagnose and (more...)
Company: Baylor Scott & White Health
Location: Rowlett
Posted on: 11/25/2020

Senior Software Engineer - Front End
Description: Plano 6 31066 , United States of America, Plano, Texas Senior Software Engineer - Front End Do you want to work for a tech company that writes its own code, develops its own software, (more...)
Company: Capital One
Location: Wylie
Posted on: 11/25/2020

Head of Operations
Description: McDonald's - S TX 78, Wylie, TX McDonald's is looking for a Head of Operations
Company: McDonald's - S TX 78
Location: Wylie
Posted on: 11/25/2020


Payroll and HR Generalist
Description: JOB DESCRIPTION This is a direct hire role with our growing client in the construction/land survey industry. The position is 98 remote Great opportunity to be in a hands-on, proactive role
Company: PrideStaff
Location: Rowlett
Posted on: 11/25/2020

Owner Operator Truck Driver - Local and Regional Runs!
Description: Call 833 880-0031 to speak to someone today or Apply Online Below Owner Operator WANTED 2,500 SIGN-ON BONUS XPO is ahead and running consistent freight volumes. We need hardworking Independent (more...)
Company: XPO Logistics
Location: Wylie
Posted on: 11/25/2020

Medical Surgical Nurse - Travel - (MS RN)
Description: Job Description amp Requirements Medical Surgical Nurse - MS RN StartDate: 12/07/2020Available Shifts: 12 N Pay Rate: 1099.00 - 1212.00 This position presents an opportunity to join an elite (more...)
Company: American Mobile Healthcare
Location: Rowlett
Posted on: 11/25/2020

Sr Software Engineer I
Description: Are you an enthusiastic experienced Software Engineer interested in an opportunity to work in the greater Dallas area Then join our Raytheon Intelligence amp Space RIS team and contribute to programs (more...)
Company: RTX
Location: The Colony
Posted on: 11/25/2020

CDL-A Drivers: Fleet Owners & Independent Contractors
Description: Job Description Get ready for REAL PAY.APPLY NOW 855 860-6256 SEARCH JOBS
Company: Freymiller
Location: Rowlett
Posted on: 11/25/2020

Senior Software Engineer
Description: Locations: TX - Plano, United States of America, Plano, Texas Senior Software Engineer Do you love building and pioneering in the technology space Do you enjoy solving complex business problems in (more...)
Company: Capital One
Location: Wylie
Posted on: 11/25/2020

CDL-A Flatbed Truck Driver Jobs
Description: CDL-A Flatbed Drivers Earn Up To 1,200 Weekly Minimum Pay NEW Driver Appreciation Pay Join Montgomery Transport, where we offer CDL-A truck drivers a promising flatbed career with industry-leading (more...)
Company: Montgomery Transport
Location: Rowlett
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

The Colony RSS job feeds