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Reservation Specialist / Front Desk Sales

Company: Paw Oasis Pet Resort
Location: The Colony
Posted on: November 26, 2022

Job Description:

Base Hourly Wage + Monthly Sales Bonus

Paw Oasis Pet Resort is hiring a full time Front Desk Receptionist/Reservation Specialist with a strong customer service background, proven sales record, superb phone skills, great attention to detail, and ability to multi-task in a fast paced environment. This position will require you to work from both our locations in The Colony and Prosper.

*About Us* : Paw Oasis Pet Resort (formerly known as Bliss Pet Resort Castle Hills) is a large luxury dog daycare, boarding and grooming spa located in the Castle Hills area of The Colony, TX . We offer dog boarding, daycare, grooming, and training services. Our focus is on providing exceptional customer service and quality care in a luxury resort atmosphere. We opened our doors about a year about to this 10,000 sq foot facility with 30,000 sq feet of play yards and in ground pool for the dogs! We are looking for dynamic individuals to help us grow and be successful! The ideal candidate is interested in continued learning and long term growth within a rapidly expanding company.

*Schedule & Hours: * The position hours are scheduled between 7am to 6:30pm Monday to Friday and rotating weekends. Ideal candidate has open availability to work on location or at home as a Reservation Specialist when needed. Weekly schedule may change on business needs. Must be available the day before and after major holidays and summers as this is our peak season.

*Location*: Our location is 4770 Windhaven Parkway The Colony, TX. 75056

*Compensation*: $14 - $18 hr (including tips) based on experience, plus 2 plus up to a $100 monthly sales bonus. If you are money motivated and love pets, this position might be a great fit! There is a large emphasis on selling and tracking new and existing customer inquiries of our company services.

*Responsibilities Include: *
* Sales of our Facility Services
* Providing Exceptional Customer Service
* Answering Busy Phones
* Accepting Payments
* Checking In/Out Boarding, Daycare, & Grooming Customers
* Data Entry of New Customers
* Appointment Scheduling
* Solving Customer Complaints
* Providing Tours of Resort
* Acquiring New Customers
* Social Media Posting

*Candidate Skills & Attributes: *
* Upbeat/ Extroverted with People!
* Assertive with Suggesting Services/Sales!
* Extremely Organized!
* Detail Oriented!
* Multi-Tasker
* Remains calm during stressful times

Are you a people person with a great "phone voice" who loves to organize and stay busy?

*_This might be the job for you!_*

Must be familiar with most dog breeds and LOVE ALL ANIMALS!

*Past Experience Required* :
* 3 years of face to face customer service
* 1 year of suggestive selling in a retail, food, spa, or similar industry
* 2 years of reception or administrative work experience
* 5 years working history

If you'd like to become part of a growing, fun, top notch facility, please attach your cover letter detailing what you have to offer and why you are the best candidate for the position including your availability with your resume. Also complete the indeed assessment sent you. Only candidates following these instructions will be considered.

No calls please. If we are interested, we will contact you for a phone interview.

Visit out Facebook page: www.facebook.com/pawoasispetresort

Our website is PawOasisPetResort.com

We look forward to speaking with you!

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Benefits:
* 401(k) matching
* Employee discount
* Retirement plan
Schedule:
* 10 hour shift
* Holidays
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* The Colony, TX 75056: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
* What is your daily availability ?

Experience:
* face to face sales: 1 year (Required)
* Front Desk Reception: 1 year (Required)

Work Location: One location%58047475%

Keywords: Paw Oasis Pet Resort, The Colony , Reservation Specialist / Front Desk Sales, Other , The Colony, Texas

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