CSR

Company: Workway
Location: The Colony
Posted on: March 19, 2023

Job Description:

Job Description

Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. No matter what position within the organization, you'll experience tremendous professional satisfaction in an environment where they genuinely support and appreciate each other.

We are looking for a CSR responsible for specific duties listed below.

Your specific duties will include:

• Heavy interaction with Company's clients and vendors.
• Manage own CRM system queue.
• Logged into CRM System daily as required by company standard operating procedure.
• Follow up on outstanding issues and escalations in a timely manner to ensure satisfactory resolution.
• Dispatch service requests and follow through to ensure service completion.
• Heavy email and phone communication with clients and vendors, including corporate level interactions. Specific qualifications for the position include :
  • Prior work experience in a or client support role professional call center environment.
  • Clear written and verbal communication skills.
  • Superior customer service & relationship building skills. Compensation may vary depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
    
    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
    
    Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.

Keywords: Workway, The Colony , CSR, Other , The Colony, Texas