Bilingual Case Manager - AMP - Spanish
Company: The Family Place
Location: Dallas
Posted on: May 18, 2024
Job Description:
Job Details
Job Location
Dallas, TX
Position Type
Full Time
Job Category
Nonprofit - Social Services
Description
Position Summary: Provides comprehensive case management and crisis
intervention to adult and child victims of violence experiencing
homelessness as a result of domestic violence; knowledgeable and
understands the effects of domestic violence and homelessness and
provides constructive intervention activities that reinforces
healthy coping skills. Work hours: Monday and Tuesday, 12pm-8pm and
Wednesday-Friday, 9am-5pm.
Preferred languages: Spanish/English
Responsibilities:
- Provides families with case management services which includes,
but not limited to housing, employment, legal and medical
referrals. Coordinates family case management meetings twice a
month as well as weekly case management meetings with the head of
household. Completes intake and orientation of services and
discusses safety planning with clients.
- Observes and documents weekly observations of each child within
the family unit.
- Assures Client First data entry is accurate and current and
assists in providing information for reports or statistical
information when requested. Facilitates weekly process groups
and/or events using a variety of psychotherapy approaches (e.g.
cognitive-behavioral, psycho-educational, client centered) and
based on systems theory and domestic violence research.
- Responds appropriately to emergency situations utilizing
de-escalation and conflict resolution skills.
- Assists clients in obtaining community services and establishes
referral relationships with other agencies to facilitate
services.
- Provides court advocacy and court testimony as needed. Provides
training, supervision and support to volunteers and interns as
assigned. Represents agency in special groups and community
education activities.
- Participates in in-service training programs and workshops to
update professional knowledge; maintains current professional
knowledge of domestic violence, crisis theory and community
resources, including assessments of danger, and resources of direct
solution. Attends and participates in case staffing's on a weekly
basis. Works assigned schedule with adequate flexibility, may be
required to provide support during other hours. Other Duties:
Performs other job-related duties as assigned.
Qualifications
Requirements:
- Bachelor Degree in Social Work, Psychology, or Related Human
Services field.
- One to two years experience in crisis intervention and/or
domestic violence issues preferred.
- Bilingual (English/Spanish) required. Knowledge, Skills and
Abilities:
- Knowledge and understanding of the dynamics of domestic
violence affecting individuals and families.
- Knowledge of the legal process for family violence and an
understanding of the legal documents presented to clients and an
understanding of child protective services.
- Knowledge of trauma informed care and/or trauma theory.
- Knowledge of de-escalation techniques when working with
clients.
- Skilled at working with Microsoft Office Word and Outlook;
experience working with and entering data into client
databases.
- Ability to relate to different cultural and religious
backgrounds
- Ability to relate compassionately and with empathy towards
clients through active listening skills; problem solving; conflict
resolution and critical thinking skills.
- Ability to work individually and in a collaborative team
environment sharing information and knowledge that best helps the
clients to succeed.
- Ability to follow all safety and precautionary rules and
measures for the safety of the clients and for oneself.
- Ability to multi-task, organize, prioritize and effectively and
efficiently manage one's time under stressful situations.
- Ability to set healthy boundaries when working with
clients.
- Ability to maintain and preserve client confidentiality.
- Ability to work some evenings and weekends. Mental and Physical
Abilities:
- Ability to perform physical task such as stooping, reaching,
bending, climbing to interact with clients including children and
the ability to carry up to 25 pounds. Most activities in this
position are in a sitting position, but may require some
standing.
- Ability to drive safely and transport clients in company
vehicle.
- Ability to work some evenings and weekends to meet the needs of
the clients
- Ability to lift and carry up to 25 lbs. Working Conditions:
Work may be performed in an office environment where there are
little or no physical discomforts associated with changes in
weather or discomforts associated with noise, dust, dirt and the
like but not limited to the office environment.
Essential Functions: This job description should not be interpreted
as all-inclusive. It is intended to identify the essential
functions and requirements of this position. The incumbents may be
requested to perform job-related responsibilities and tasks other
than those stated in this job description.
The Family Place is proud to be an Equal Opportunity Employer and
we believe in an inclusive culture. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity or expression,
pregnancy, age, national origin, disability status, genetic
information, protected veteran status, or any other characteristic
protected by law.
BENEFITS: We know that the success of our agency and the service we
provide to our survivor clients is directly related to our
dedicated and passionate employees. The benefits we provide
include:
- Health coverage with two (2) plan options: PPO or HDHP (begins
after 30 days)
- Dental Coverage
- Eye Vision Coverage
- Paid Life Insurance plan
- Paid Short Term Disability
- Paid Long Term Disability
- Six weeks of paid parental leave for the birth or adoption
- Pet Insurance Plans
- Supplemental Insurance plans, whole life, critical illness,
hospital indemnity
- Alight Health Pro Advocates
- Health Savings Account, Flexible Spending Account, Dependent
Care Accounts
- EAP (employee assistance plan) with access to licensed
professional counselors
- Travel Assistance
- Paid Holidays, Four (4) YDYD (You Do You Days), vacation and
sick leave
- The Family Place participates in the Public Service Loan
Forgiveness Program (PSLF)
Keywords: The Family Place, The Colony , Bilingual Case Manager - AMP - Spanish, Other , Dallas, Texas
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